Class 12 Business Studies 2019 Board Exam

Das is the Managing Director of 'Gamut Ltd.', manufacturing different varieties of cheese. He has an efficient team working under him consisting of Rajat – the Production manager, Vinay – the Marketing manager and Adit – the Finance manager. They understand and interpret the policies made by Das, ensure that their departments have adequate manpower, assign them the necessary duties and motivate them to achieve the desired objectives.
State one more function other than those mentioned above, that this team may perform at the level they are working.

'Co-ordination is needed at all levels of management and is the responsibility of all managers.' Explain.
OR
Explain any three reasons, which clarify that management is gaining importance day by day.

'Science is a systematized body of knowledge that explains certain general truths or the operation of general laws.' In the light of this statement, describe management a science.
OR
Management is a complex activity that has three main dimensions. Explain these dimensions.

Explain any five points of importance of management.
OR
Explain management as a profession.

Pratap Singh is the Chief Executive Officer of Nissar Enterprises. It is an automobile parts manufacturing company. The enterprise has a functional structure, in which jobs of similar nature have been grouped together as Production, Finance, Marketing and Human Resource. Nissar Enterprises has its manufacturing unit at Manesar. The factory has been plagued with many problems for a long time which was in the knowledge of the Production Manager, Varun Sharma. The workers had internal differences. Time and again, there were misunderstandings between the management and the workers. Keeping the problems in mind, Varun Sharma appointed, Siyaram Singh who had 14 years of experience of working with the actual work force and passing on instructions of the middle management to the workers.
Siyaram Singh met Varun Sharma to understand what the management wanted ?
Thereafter he met the workers and conveyed the ideas of management to them. He also promised the workers to convey their problems to the management. In this way, he cleared the misunderstanding between the management and the workers.
He also sorted out internal differences and was able to unite the workers within a month of his joining. His work was acknowledged by management and he was given a certificate of good performance along with 10% increase in salary.
(i) Siyaram Singh performed some of the functions which are required to be performed at the position he is working at. State any five other functions Siyaram Singh is expected to perform.
(ii) Name the incentives provided to Siyaram Singh.

Explain any five points of importance of 'Co-ordination'.
OR
Explain any five characteristics of 'Management'.

Explain any five points of importance of management.
OR
Explain any five characteristics of principles of management.

'Co-ordination is the essence of management.' Explain.
OR
'Art is concerned with personal application of knowledge.' In the light of this statement compare all the features of management with art and prove that it is an art.

Explain the following principles of management :
(i) Division of work;
(ii) Authority and Responsibility; and
(iii) Discipline.

Appliances India Ltd. is engaged in manufacturing and distribution of home appliances since 1987. It has a good name in the market as the company is producing good quality appliances. It has separate departments for manufacturing, finance, sales, maintenance services and technical services to achieve specialization.
Since the areas of operations of the company have increased and customers have become more demanding, the company decided to modify the existing principle of management to meet the changing requirements of the environment.
State the general principle of management which the company wants to modify to meet the changing requirements.